General Information
Find some general information about discount codes and opening hours here
Customer Service Hours
We try our best to help you out with your questions as fast as we can, but please keep in mind that Customer Service operates Monday-Friday 9am-4pm CST for the US and 9 am-5 pm GMT for other worldwide customers excluding public holidays. *. We are ab
My discount code doesn't work
Please find the most common reasons why the promotional codes may not be working for you below:. If you still experience some issues with your discount code, please reach out to us at [email protected]
Do We Offer a U.S. Military/First Responder Discount?
Here at Crua we truly do appreciate and thank you for your service and to give something back we have teamed up with GovX. We are providing 10% off selected products from our store when you checkout using your GovX ID. This offer is eligible for:. Fo
How bulky or heavy are the tents?
Some of our tents, especially our larger tents, are heavier than traditional tents for the following reasons:. However, we understand these may cause potential issues, so we have reduced this by:. We at CRUA firmly believe that the benefits of extra
Can I become a CRUA dealer?
We are currently not accepting new businesses into our drop ship program. Wholesale opportunities may be available. Please contact us for further information.
Shipping information
We aim to fulfil delivery within 4 days of the order. Your order will be delivered by courier and will require a signature on arrival. If no one is available to sign for the delivery, a card will be left with instructions on how to proceed. For more