Quad Launch Information

Quad Production Updates

Have a question? Why not reach out to us! We want you to make the most of your CRUA. If you have any questions let us know and we can help you out. We are here to make your camping experience the best it can be.

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Launch information, Updates, and FAQ's in one place!

Quad

Product Crowdfunding

Customer Service Hours

My discount code doesn't work

Do We Offer a U.S. Military/First Responder Discount?

How bulky or heavy are the tents?

Can I become a CRUA dealer?

Shipping information

General Information

What is your Return Policy?

Is there a warranty on your tents?

Heritage Series Money Back Guarantee

Warranty and Returns

Do I need to buy an additional groundsheet?

Do I need to buy a pump?

Is the tent breathable?

How effective is sound insulation on the Culla?

What is the temperature rating for the Culla Series?

What does Temperature Regulation/Insulation mean?

What is the difference between the Crucoon and Culla products

Culla and Other Insulated Products

General Product Information/Technology

I'm having a hard time zipping the door on the Crua Tri, or the Tri material is pretty tight out of the box. Is there an issue?

My Culla/Core is not inflating

My Core Skylight is cloudy!

Product Troubleshooting

General information

The Campaign is extended 🥳🥳🥳

General information-Quad

Quad Update- Shipping + Unboxing Video

Quad introduction

The Quad is on the water!

Quad Set Up and Take Down Guide

5 mistakes EVERY new camper MAKES while TENT camping

Crua Camping Tips

Where can I find instructions for my product?

Product Care Instructions