Have a question? Why not reach out to us! We want you to make the most of your CRUA. If you have any questions let us know and we can help you out. We are here to make your camping experience the best it can be.

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We have a full listing of our product line with manuals, safety instructions, and some video instructions. Please visit the link below.<a href="https://www.cruaoutdoors.com/pages/instructions" target="_blank">Pre-2025 Product Instructions and Safety Manuals</a><a href="https://www.cruaoutdoors.com/pages/crua-duo-gs-maxx-instructions?_pos=1&amp;_psq=duo&amp;_ss=e&amp;_v=1.0" target="_blank" rel="noopener noreferrer">Duo GS Maxx Instructions and Safety HUB</a><a href="https://www.cruaoutdoors.com/pages/crua-culla-max-instructions" target="_blank" rel="noopener noreferrer">Culla Maxx Instructions and Safety HUB</a><a href="https://www.cruaoutdoors.com/pages/crua-noir-6-instructions" target="_blank" rel="noopener noreferrer">NOIR 6 Instructions and Safety HUB</a><a href="https://www.cruaoutdoors.com/pages/crua-noir-6-instructions" target="_blank" rel="noopener noreferrer">NOIR 6 Full Flysheet Instructions and Safety HUB</a><a href="https://www.cruaoutdoors.com/pages/noir-6-inner-culla-instruction-hub" target="_blank" rel="noopener noreferrer">NOIR 6 Inner Culla Instructions and Safety HUB</a>

We have a full listing of our product line with manuals, safety instructions, and some video instructions. Please visit the link below. Pre-2025 Product Instructions and Safety Manuals. Duo GS Maxx Instructions and Safety HUB. Culla Maxx Instructions

Where can I find instructions for my product?

Customer Service Hours

My discount code doesn't work

Do We Offer a U.S. Military/First Responder Discount?

How bulky or heavy are the tents?

Can I become a CRUA dealer?

Shipping information

General Information

What is your Return Policy?

Is there a warranty on your tents?

Heritage Series Money Back Guarantee

Warranty and Returns

Do I need to buy an additional groundsheet?

Do I need to buy a pump?

Is the tent breathable?

How effective is sound insulation on the Culla?

What is the temperature rating for the Culla Series?

What does Temperature Regulation/Insulation mean?

What is the difference between the Crucoon and Culla products

Culla and Other Insulated Products

General Product Information/Technology

I'm having a hard time zipping the door on the Crua Tri, or the Tri material is pretty tight out of the box. Is there an issue?

Where can I find instructions for my product?Updated a month ago